Name and address of the Controller
Controller in the sense of the General Data Protection Regulation (GDPR), the national data protection laws of the member states and other data protection regulations, is:
Telephone: +49 7940 16-0
Address of the data protection officer
Should you have any questions, please contact the data protection officer:
Data Protection Officer
The protection of your data is our concern
We are pleased that you are interested in our company and our products and services and would like you to feel secure when visiting our website, also with respect to the protection of your personal data, because we take the protection of your personal data very seriously. Compliance with the provisions of the European General Data Protection Regulation goes without saying for us. With your use of our website, you agree to the following data privacy statement.
We want you to know when we collect data and how we use it. We have taken technical and organisational measures to ensure that the regulations on data protection are observed both by us and by external service providers.
Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person (data subject). These include e.g. information such as name, address, telephone number, e-mail address. It is not necessary for you to disclose personal data in order to use our website. In certain cases, however, we need your name and address as well as other personal details so that we can provide the requested services. This applies, for example, to the use of contact forms or registration for software downloads.
The same also applies, for example, to the sending of information material and ordered goods or to answering individual questions. We point this out to you accordingly where it is necessary. Furthermore, we only store and process data that you provide to us voluntarily or automatically.
If you make use of services, we generally only collect the data that we need to provide the services. If we ask you for further data, this is voluntary information. Personal data is processed exclusively to provide the requested service and to protect our own legitimate business interests. We store your data for as long as we need it to provide the above-mentioned services. The criteria for the deletion of the data result from the tax law regulations.
Purpose of the personal data
We generally use the personal data provided by you to answer your enquiries, process your orders or provide you with access to certain information or offers.
Such information or offers include in particular:
- Information requests about products, product features and product performance
- Software to help you make better use of our product offerings
- Registrations for customer access
- Online portals
- Contact and service request forms
- Contact via electronic mail (e-mail) and telephone
Which data is collected in each case can be seen from the respective input forms.
Legal basis for the processing of personal data
We process personal data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG):
- For the fulfilment of contractual obligations (Article 6 (1) b) GDPR)
The processing of personal data is carried out for the initiation or execution of contracts with you and the execution of the orders, as well as all activities necessary for the operation and administration of an industrial company.
The processing thus serves in particular the fulfilment of contractually agreed product deliveries (electric motors, fans, electronic devices) and the related services, including software.
The purposes of the data processing are primarily based on the selected products.
Further details on the purpose of data processing can be found in the respective contract documents and terms and conditions.
- Within the framework of the balancing of interests (Article 6 (1) f) GDPR)
We process your personal data beyond the actual performance of a contract if it is necessary to protect our legitimate, usually economic, interests and those of third parties.
This is done primarily for the following purposes: Carrying out advertising, including direct advertising and market and opinion research. Optimisation and further development of products. Assertion of legal claims and defence in legal disputes.
Detection, prevention and investigation of criminal offences. Ensuring the security and operability of our IT systems.
- Based on your consent (Article 6 (1) a) GDPR)
If you have given us your consent to the processing of your personal data, the respective consent is the legal basis for the processing covered by the consent. This applies in particular to any consent you may have given for us to contact you by telephone or e-mail for advertising purposes. You can revoke this consent at any time. Please note that the revocation is only effective for the future. Processing that took place before the revocation remains lawful.
- For compliance with a legal obligation (Article 6 (1) c) GDPR)
Our company is subject to various mandatory legal obligations arising from commercial and tax law, such as statutory retention and documentation obligations in relation to business records. In order to meet these legal obligations, we have to process your personal data in accordance with the applicable laws.
Recipients or categories of recipients of personal data
Your data will only be used to the extent necessary in each case. If necessary to provide the required service, your data may be passed on within the ZIEHL-ABEGG Group.
Insofar as external service providers are used to operate this website (hosting providers), the external service providers will be given access to your data only to the extent necessary in each case for fulfilment of their respective tasks and functions.
In order to maintain customer relations, it may also be necessary for us or a service company commissioned by us to use this personal data to inform you of offers that are useful for your business activities or to better meet the tasks and requirements of our customers. We may pass on your payment data to credit institutions in order to process payments. Service or transport companies or credit institutions commissioned by us also comply with these data protection provisions.
We are authorised in individual cases to provide information about your data to competent authorities, insofar as they request your data for the purpose of fulfilling statutory powers (e.g. criminal prosecution). We will neither sell your personal data to third parties nor market it in any other way.
Personal data that is collected automatically
When you use our website, the following data is stored for organisational and technical reasons: names of the pages accessed, browser and operating system used, date and time of access, search engines used, names of downloaded files, referrer URL (the page previously visited), time taken to process forms and your IP address.
We evaluate this technical data anonymously and only for statistical purposes in order to be able to constantly optimise our Internet presence and make our Internet offerings even more attractive. This data is stored separately from personal information on secure systems and is not assigned to specific persons. Ziehl-Abegg SE does not combine this data with other data sources. Your personal data and privacy are therefore protected at all times. Ziehl-Abegg SE reserves the right to forward this data to law enforcement agencies for the prosecution of a criminal offence.
Children and minors
Persons under the age of 18 should not transmit any personal data to us without the consent of their legal guardians. We do not request personal data from children and minors, nor do we collect it or pass it on to third parties.
We have taken technical and organisational security measures to protect your personal data against loss, destruction and access by unauthorised persons. All our employees and all third parties involved in the data processing are obliged to observance of the General Data Protection Regulation (GDPR) and to the confidential handling of personal data.
If personal data is collected and processed, the information is transmitted in encrypted form to prevent misuse of the data by third parties. Our security measures are constantly updated in line with technological progress.
Google Tag Manager
Web analysis service (Google Analytics)
External fonts from Google Fonts are integrated into our website in order to ensure a graphically appealing presentation. The Google Fonts is a service provided by Google Inc. (“Google”). These web fonts are integrated by means of a server call, usually a Google server in the USA. This transmits to the server which of our website pages you have visited. In addition, the IP address of the visitor to these website pages is stored by Google. The fonts are stored in the cache of your browser, thus preventing multiple loading. This has a positive effect on the loading speed of our website.
Changes to our data privacy regulations
We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In these cases, we will also adapt our data privacy notices accordingly. Therefore please refer to the latest version of our data protection agreement.
Retention of data
Your personal data are only retained for the duration of the processing of your enquiry or order, unless a legal retention period, technical or organisational requirements or other legal obligations prevent its deletion.
We are subject to various retention and documentation obligations that result, among other things, from the German Commercial Code (HGB) and the German Fiscal Code (AO).
The retention and documentation periods specified there are two to ten years. Finally, the retention period is also dictated by the statutory limitation periods, which can be three years or up to thirty years, e.g. according to §§ 195ff of the German Civil Code (BGB).
Liability disclaimer for the content of linked third-party websites
If you use external links that are offered within the framework of our website, this data privacy statement does not extend to these links. Where we provide links, we endeavour to ensure that they also comply with our data privacy and security standards. However, we have no influence on other providers’ compliance with data privacy and security regulations. Therefore, please also inform yourself on the websites of the other providers about the data privacy statements provided there.
Right to information
You can obtain information free of charge at any time about the data we have stored about you, its source and recipients, the purpose of the data processing and the envisaged storage period.
Right to rectification
You have the right to obtain from us the rectification of inaccurate or incomplete personal data.
Right to erasure
You have the right, subject to the preconditions set out in Art. 17 GDPR, to demand the erasure of your data. According to this you can demand, for example, the erasure of your data if it is no longer necessary for the purposes for which it was collected. Furthermore, you can demand erasure if we process your data on the basis of your consent and you revoke this consent.
Right to restriction of processing
You have the right to demand the restriction of processing of your data to the preconditions set out in Art. 18 GDPR. This is the case, for example, if you dispute the accuracy of your data. You can then demand the restriction of processing for the duration of the verification of the accuracy of the data.
Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data based on Art. 6 (1) lit. e or f GDPR. The controller shall then no longer process your personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims. If your personal data is processed for the purposes of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing. If you object to the processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
Right to data portability
If the processing of your data is based on consent or the fulfilment of a contract and processing is carried out using automated processing, you have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller.
Right of complaint
In accordance with Art. 77 GDPR, you also have the right to lodge a complaint with the responsible supervisory authority if you consider that the processing of your personal data infringes this Regulation. The responsible supervisory authority for you is the “Landesbeauftragte für den Datenschutz und die Informationsfreiheit” (State Data Protection and Freedom-of-Information Officer), Königstraße 10a, D-70173 Stuttgart, Germany, Tel. +49 (0) 711 615541-0, e-mail email@example.com, Fax +49 (0) 711 615541-15.
Right of revocation
Furthermore, you can revoke your consent to the collection and storage of your personal data by us at any time insofar as you have given us consent to process personal data for specific purposes (in accordance with Art. 6 (1) a GDPR). Please note that the revocation is only effective for the future. Processing carried out before the revocation is not affected and remains lawful.
We would ask you to use the possibilities for objection indicated in the respective documents. In all other cases we would ask you to address your revocation to the contact data given in the legal information or to the above-mentioned contact data of the data protection officer.
Is there an obligation for me to provide data (Art. 13 (2) e) GDPR)?
Within the scope of our business relationship, you are only required to provide the personal data necessary for the establishment and implementation of a business relationship or data that we are legally obliged to collect. Without this data we will usually have to refuse to conclude a contract or the execution of an order, or we will no longer be able to execute an existing contract and may have to terminate it.